Whilst working as an experienced live-in carer working in a self-employed capacity can be a very rewarding profession, it is full of challenges – some of them unnecessary.

Sometimes clients will let you down at the last minute and you have nobody to stand your corner and, if you go via an agency, you may be offered unsuitable roles in parts of the country where you do not want to work and on days which are just plain inconvenient.

At Joyful Care, we are not prescriptive and really listen to what sort of jobs you want and then we do our best to offer you what you are looking for. We take the time and trouble to really get to know our carers – we work as a team, and we aim to communicate well so carers feel supported by us all.

Where possible we give you choices and carers are often surprised to hear how flexible the bookings are, i.e., no set start day or time in the week, so the role really can be tailored to your requirements.

Many carers find that other agencies divide staff into certain regions however we do not. We have roles nationwide and occasionally throughout Europe and you are not reliant on any one individual in our team.

Carers are usually pleased to hear that it is considered standard for all our roles for travel costs to and from the assignment to be paid.

We do not force you to work with us and we endeavour to be as transparent as possible to give you a true a reflection of what a role entails so you know what to expect from day one. We respect that you need to be in control as reflected in your self-employed status.

As a caring and considerate organisation, we are only interested in carers that are equally caring and considerate to us and our clients. Whilst we will support and work with you, we expect you “to help us to help you” and follow our Carer Terms of Assignment. Good and appropriate two-way communication is important.