costs / funding
5.0Top Rated Service 2026verified by TrustindexTrustindex verifies that the company has a review score above 4.5, based on reviews collected on Google over the past 12 months, qualifying it to receive the Top Rated Certificate.
Joyful Care approach
Transparent pricing puts you in control
We believe that it is important that you should know exactly how much you paid for your care and that all costs are transparent.
This differentiates us in the care industry, which unfortunately has a reputation for low carer pay, high turnover of staff and a corresponding lack of continuity of care personnel. The result of this is well publicised in the press.
How much does a live-in carer cost?” is a very commonly asked question. If you’re wondering, for example, what the cost of live-in Dementia care is, take a look at our breakdown of costs below:
Call Us: +44 20 8156-5799
reduce Costs
Clients can choose to have care on a flexible / non-full time basis – for example 12 days in 14 or 14 days in 28. This is a particular useful way of reducing costs when family or friends are able to help out.
Our goal is never to increase the agency fee to an existing client even when our costs increase.
We offer loyalty discounts – i.e. our costs reduce over time.
Flexibility
Care can start any day of the week and there are no fixed lengths (or rotas) of a carer’s stay.
Care can start on a trial basis – the client is in control of the situation and we are here to help make the process as smooth as possible.
Our contracts have no onerous clauses: when the care stops, the costs stop*!
Simple & Transparent Costs
Typically the cost of 24 hour care packages are comparable to, or less than the cost of, a residential care or nursing home. The prices comprise of a payment that is made directly to the self-employed carer on your behalf from us and our agency fees. The total cost is constantly monitored to ensure that your total price is kept lower than our biggest competitors so that you have peace of mind.
We look to choose both carers and clients who are considerate to one another. Our business terms aim to protect all parties and include
What we consider to be reasonable notice periods
How to pay for care
Paying for care doesn’t need to be stressful or troublesome. Find out how self-funding care works and what short and long-term care funding options are available to you.
How is care funded?
How can I fund care for myself or a loved one, is a question we’re asked regularly. Understanding all of your funding options can make a big difference to the care you choose. The cost of care is dependent on your situation. You may be eligible for government assistance in meeting some, or all, of your care costs.
The financial side of care for a loved one can be daunting. Wondering how to pay for Alzheimer’s care, Dementia or for the care needed by a loved one living with a certain condition? Don’t worry, we’re happy to support you through this process, step by step.
Cost of care: What are my options?
When it comes to paying for care, there are a range of public funding options and benefit entitlements available. You might choose to fund your care privately or via direct payments. However, if you need advice on your funding options for the cost of care, we recommend that you speak with a Financial Advisor who has experience in this area.
Funding for elderly care from your local authority
In the first instance, we would recommend contacting your local authority to see if they are able to cover some of the costs involved in your care. Individuals with income or savings above a certain threshold may not be able to claim relief from local government. Some authorities do not support Live in Care and would prefer to fund a lowest cost care home place but these options are frequently not the preferred option by families for many reason. In this case you have a legal right to ask for ‘Direct Payments’ from you local authority who are obliged to pay the costs they would have incurred to you directly if you want to fund an alternative care solution. Although there is often a shortfall the direct payment covers a substantial proportion of costs and can make the difference between having to take the cheapest care the Local Authority can source and instead having one to one care in your own home with a carers managed directly by you.
The Money Advice Service provides more information on how to find out if you are eligible for funding from your local authority – at the very least, you will be entitled to a care needs assessment.
Are you entitled to benefits?
Many people will be entitled to certain benefits from the state, which can go some way to paying for the cost of care. There are a number of different benefits available, including:
- Pension Credits
- Savings Credits
- Attendance Allowance
- Disability Living Allowance
- Constant Attending Allowance
- Carer’s Allowance
- Council Tax Benefit
Could you claim a personal health budget?
As of October 2014, individuals who have been receiving NHS Continuing Healthcare have been able to claim a personal health budget. The money provided may be used to set up a care package with an independent care provider such as ourselves, with the support of your local NHS team.
Call Us: +44 20 8156-5799
